Do not use the Foreburys. Their houses are lovely and they come across fantastic until the end they leave a v bitter taste in your mouth. Their tent is extaustionate!!! While living in one of their houses I treated like our home looked after it well.About 8months before we left I had locked myself out with my baby and dog on a winter morning, they live and work in the same place (where the spare keys are) I called for them to help they said if I wanted the spare key I would have to call the maintenance guy out (and pay for his over time) or get a lock smith out... just awful and money grabbing! When we come to leave we had the most ridiculous list of things to do before leaving (that since when I've spoke to other people in the industry are shocked) We had to redecorate the whole house, clean carpets, cooker, do the garden, clean the wondows inside and out, clean the guttering, the list goes on. We had a decorator in and professional to do the oven (invoice left for them to see) When we handed the keys back a day later we got a huge email, painting not up to standard, oven clean not up to standard again the list went on and we lost a lot of our deposit. Now if they were in the real world and worked leagally, they shouldn't have been able to deduct for the things that we had don't professionally. We have legal professionals in the family we did debate whether to take it further but have decided again as we are sure if this word keeps going round they will lose business forbeing so unfair. Very sad as had a lovely 4 years in the house and made lots of memories that they have now tarnished!!!!
Terrible to deal with. Rude and unprofessional.
Worst estate agents I have ever encountered. Ridiculous admin fees, they refuse to fix problems with their rental properties, outrageous leaving fees and total rudeness and unprofessionalism from day one. Well known within the area as being a very unpleasant bunch of people, bordering on the criminal. Please don't even consider renting from this company - you will regret it.
AVOID THIS "COMPANY" they are crooks. Tried to leave our tenancy early due to a job redundancy- suggesting that we find new tenants to take on the property until the end of our lease and cover costs until they move in. Was told an outright "NO". Eventually Forebury agreed- if we either paid 700 advertising costs or found someone ourselves to take on a full new lease for a year- not just run the course of our lease. Found suitable tenants who they properly referenced. Had a ludicrous refurbishment list spring on us afterwards- despite the property being fully refurbished 8 months prior and still being immaculate. Carried out requests on said list- see photo of list- gave keys back. New tenants were desperate to move in and their referencing and paperwork was complete, but Forebury insisted on delaying it by two weeks to "tie up end of tenancy matters" - at a cost of 750 to us whilst we had no access to the property. We were advised that if we did not agree to this they would pull the plug on new tenants moving in. So we were over a barrel. My husband and I have rented for over 10 years previously in London and are also landlords, and we both agree that we have never dealt with such a difficult and unprofessional company, nor would we ever behave this way towards our tenants if they found themselves in this situation. They also made us pay over 400 for a new shower tray that had slight marks on it from drain cleaner. This whole unfortunate episode was a total nightmare, Forebury did everything they could to cause us as much stress and upset as possible- they are a vile bunch of shysters.
Forebury Estates is a UK Real Estate Agency based in Sawbridgeworth, East of England. Forebury Estates is located at Forebury House, The Forebury, Sawbridgeworth CM21 9BD, UK.
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